Your privacy is important to us. It is Chenmark Holdings, Inc’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.chenmark.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 4 May 2020.

 

TiC MRF Compliance


Chenmark SMS Privacy Policy

Effective Date: 20 March, 2024

At Chenmark, we are committed to protecting the privacy and security of our customers’ information. This SMS Privacy Policy describes how Chenmark collects, uses, stores, and protects the personal information you provide to us when you opt-in to receive SMS (text) messages from us.

1. Collection of Information

When you subscribe to our SMS services, we may collect the following information:

  • Mobile phone number
  • Name (if provided)
  • Interaction with the messages we send (e.g., whether the message was delivered, opened, or any actions taken in response to the message)

2. Use of Information

The information we collect may be used for the following purposes:

  • To send promotional messages, alerts, updates, and other communications related to Chenmark services or products.
  • To improve our services and customize your experience.
  • To analyze the effectiveness of our SMS marketing campaigns.

3. Sharing of Information

Chenmark does not share, sell, rent, or trade your personal information with third parties for their promotional purposes without your explicit consent. We may share information with service providers who perform services on our behalf, under confidentiality agreements.

4. Opting Out

You can opt out of receiving SMS messages from Chenmark at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages from us, but we may retain your information as required by law or for legitimate business purposes.

5. Security

We implement reasonable security measures to protect against the loss, misuse, and alteration of the personal information under our control. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. Changes to This Policy

Chenmark reserves the right to modify this SMS Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website and updating the effective date.