WEEKLY THOUGHTS

Here is a topic, written about in 2016, that we have been thinking about lately: Unpleasant Design When you make something annoying, on purpose When a Chenmarker recently spent the night sleeping on the floor of the Reykjavik Airport because all of the available seats in the terminal were annoying airport chairs that do not allow people to lie down, we were reminded of a recent 99% Invisible that introduced us to the concept of unpleasant design. While all types of design are used to shape behavior in subtle and often unnoticeable ways, most discussion focuses on whether or not a particular approach