WEEKLY THOUGHTS

Here is something that caught our eye this week: The Fort Knox of Chicken Pot Pie Cynicism versus hope in a small business   The Canadian side of our family owns and runs a wonderful deli/prepared foods store at the Granville Island Public Market in Vancouver.  As one can imagine, there are no shortage of colorful stories that come from being the owner of such an establishment for the last several decades. One such story, which we have heard many times but have only just begun to really understand, is the time it was uncovered that a trusted employee was stealing from the cash

Here is something that caught our eye this week: Skills Training Some thoughts, initially posted in 2015, that we have been thinking about a lot recently.  As mentioned in previous posts, we aim to help small businesses create sustainable processes by focusing on being “clock-builders” not “time-tellers.” For us, a crucial aspect of creating a lasting institution is the continuous education of our workforce regarding our particular approach to business. Simply put, we believe that all employees should be trained to know what our company does, why we do it, and how we do it. The data show that a commitment